Faq

Individual leasing means that each person is only responsible for their bedroom and a portion of the common area in our luxury student apartments. You are not responsible for your roommate’s payment if they decide to not return for Spring semester.

Your rental installment includes high speed internet, trash & recycling services, as well as monthly resident social events and elevated amenities. Electric and water services are billed monthly through your resident account based on your apartment’s usage.

Yes! VERVE Columbus offers a roommate matching program for our OSU student apartments. After filling out the roommate profile in your application, we will match you with someone that has a similar lifestyle and habits to the best of our ability. Additionally, we partnered with RoomSync, an app used to create a profile and swipe to match with potential roomies!

We have 3 billing options to pay the entire amount due under your lease – one installment, two installments, or twelve installments.
If you choose to pay a single installment for the total contract amount, that payment is due August 1. If you choose to pay in two semester installments, those installments are due August 1 and January 1. If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are due on the 1st of the next 11 months. Please note that these are all installment payment options and not monthly rent.

Payment can be made through your resident portal with the following options:

• E-check
• Credit or Debit Card – Service fee may apply.*

All payment options have the ability to be submitted as a one-time payment or as a recurring monthly payment.

Each resident is required to have an active liability insurance policy. Coverage may be offered through your parent’s insurance provider, or you can enroll through your resident portal and a small fee will be added to each rental installment. Additionally you may purchase additional coverage which will cover your personal belonging if a loss were to happen.

VERVE Columbus’ lease is binding and cannot be broken. If your plans change, and you no longer intend to live at VERVE, you do have options to re-let your space to another person. Please contact the leasing office for additional details on the re-let process and associated fees.

A maintenance request can be submitted through your resident portal or by stopping by the leasing office. You will receive updates to your request via email. For emergency assistance after hours, please call the leasing office and follow the prompts to reach the maintenance team.

VERVE Columbus’ luxury student apartment bedrooms are fully furnished with a full XL bed, 4-drawer dresser, desk and chair. Your living area will include a couch, side chair, coffee table, entertainment center and 55″ TV. The kitchen comes fully equipped with quartz countertops, barstools, and energy efficient appliances including a stove, refrigerator with ice maker, microwave, dishwasher, and full size washer and dryer.

• Full XL Bedding
• Hangers and Laundry Organization
• Toiletries and Bathroom Essentials
• Dishes, Cookware, and Kitchen Essentials
• Cleaning Supplies
• Decor and accessories to make your new apartment feel like home!

VERVE Columbus offers high-speed WIFI throughout the OSU student apartment community with download speeds up to 940 Mbps.

Each resident will receive a key to your apartment’s mailbox. Packages will be delivered to package lockers located near the leasing office or placed in the the oversized package room for pickup at your convenience. You will be notified by text and/or email when you have received a package.

A guarantor is a third party that ensures timely payment for your rental installment and any additional charges during your lease at VERVE. If you do not have a guarantor, we have alternate options to approve your application to live at VERVE Columbus. Contact our office to discuss these alternatives.

International students will need to provide a copy of their students visa during the application process. In lieu of the guarantor requirement, you may opt to prepay the last two installments of your lease prior to move-in.

Fitwel is the world’s leading certification system that’s all about building health for all®️. And guess what? VERVE is proudly on board! This certification is a testament to our dedication to improving your well-being and creating a living space that puts your health first. Because let’s face it, when you feel your best, you can achieve anything! So, what exactly does Fitwel Certification mean for you, our fabulous residents? It means that we’ve gone the extra mile to implement health-promoting design and operational strategies throughout our community. From state-of-the-art fitness facilities that make you say “Woah, they really thought of everything!” to spacious common areas designed to foster a sense of connection and well-being, every aspect of our space is meant to enhance your overall health and happiness.